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Versand

Order Processing Time

Orders placed with Velmont Eyewear are typically processed within 1–3 business days.

Orders are processed Monday through Friday, excluding holidays.

After processing, the order will be prepared for shipment.


Shipping Methods

We work with reliable logistics partners to deliver orders safely.

Available shipping methods may vary depending on the customer's location.

Shipping options and estimated delivery times will be displayed during checkout.


Estimated Delivery Time

Delivery times vary depending on the destination.

Typical delivery estimates are:

  • Domestic Orders: 5–10 business days

  • International Orders: 7–15 business days

Please note that these are estimated timeframes and may vary due to factors outside our control.


Order Tracking

Once your order has shipped, you will receive a tracking number via email.

This allows you to monitor your shipment's progress.

If you do not receive tracking information within a few days after shipping, please contact us at:

customerservices.team07@gmail.com


International Shipping

Sorvani Selection ships to many international destinations.

Customers are responsible for:

  • Any applicable customs duties

  • Import taxes

  • Local fees required by their country

These charges are determined by the destination country and are not controlled by our store.


Delivery Issues

If you experience any issues with your delivery, such as:

  • Delayed shipment

  • Lost package

  • Damaged item

Please contact our support team at:

customerservices.team07@gmail.com

We will investigate the issue and assist you as quickly as possible.